Refund Policy

This Refund Policy describes how Click IN FZE LLC ("Corevia One", "we", "us") handles refunds, cancellations and billing for subscriptions to the Corevia One platform. This policy is a placeholder and will be finalised before commercial launch.

Trial period

New subscriptions may begin with a free trial period. No payment is required during the trial. You may cancel at any time before the trial ends without being charged.

Subscription billing

Subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected. Fees are in AED and may be subject to applicable VAT.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of the current billing period.

Refunds

Refunds are generally not provided for partial-month or partial-year use. If you experience a billing issue or are dissatisfied with the service, contact us and we will review your case in good faith.

Exceptions

We may issue a refund where a service fault is confirmed by our team, where a duplicate charge occurred, or where required by applicable law.

Contact

For billing or refund questions, email management@covieraone.online or call +971 52 483 2257.