Terms and Conditions

Clicked IN FZE LLC, trading as Corevia One.
Business Center, Publishing City Free Zone, Sharjah, United Arab Emirates.
Website: https://coreviaone.online
Contact: management@coreviaone.online · +971 52 483 2257

• "Platform" means the Corevia One web application and the modules enabled on your account.
• "Authorised User" means a person you permit to access the Platform under your subscription.
• "Customer Data" means the records, documents and information you or your Authorised Users enter into or upload to the Platform.
• "Plan" means the subscription tier you select, as described on our pricing page.
• "Trial" means the free evaluation period described in clause 7.

The Platform is offered to businesses, not consumers. By registering you confirm that you are authorised to enter into this agreement on behalf of your business and that the registration information you provide is accurate and kept up to date.

You control who has access to your account and at what level of permission. You are responsible for keeping login credentials confidential, for the activity of your Authorised Users, and for removing access when a user leaves your business. Tell us promptly at management@coreviaone.online if you believe an account has been compromised.

Corevia One is business operations software. Subject to your Plan, it allows you to record customers, prepare quotations and invoices, record VAT as a separate line, manage tasks, store documents against records and export your data. Module availability by Plan is set out on the platform and pricing pages. Modules listed as not available are not part of the service and are not included in any Plan until we confirm otherwise in writing.

We do not process card payments on your behalf, do not act as your accountant, tax agent, auditor or legal adviser, and do not file returns for you.

We grant you a non-exclusive, non-transferable right to access and use the Platform for your own internal business purposes for the duration of your subscription. You may not resell, sublicense, reverse engineer or copy the Platform.

• The Trial lasts 14 days from account activation and is limited to the modules and user allowance shown before registration.
• Payment card details are not required to start a Trial.
• The Trial does not convert to a paid subscription automatically. If you do not select a Plan, the account is closed at the end of the Trial and no charge is made.
• Trial data is retained for 30 days after the Trial ends so that it can be exported, and is then deleted.
• One Trial is available per business.

Fees are those shown on the pricing page or in a written quotation. All prices are quoted in AED and are exclusive of VAT; UAE VAT is added where applicable. Any onboarding, data-import or customisation fee is quoted and agreed in writing before the work begins.

Monthly subscriptions are billed in advance and renew automatically at the start of each billing period until cancelled. Annual subscriptions are billed in advance for the agreed term. We will give at least 30 days' written notice before any change to your recurring fees.

You may cancel at any time by writing to management@coreviaone.online. Cancellation takes effect at the end of the current billing period, and you keep access until that date. Refund eligibility is set out in our Refund and Cancellation Policy, which forms part of these Terms.

• Ensure the information you enter, including tax registration numbers and VAT rates, is correct for your business.
• Confirm that your invoices, records and filings meet your own legal and regulatory obligations.
• Do not upload unlawful content, malicious code, or personal data you have no right to process.
• Do not attempt to gain unauthorised access to the Platform or to other customers' data.
• Do not use the Platform in a way that degrades service for others.

You retain ownership of Customer Data. You grant us a limited licence to host, process and transmit it solely to provide and support the Platform. For account, billing, support and marketing data we act as controller. For Customer Data entered by you or your Authorised Users we act as processor on your instructions. Our Privacy Policy describes both roles. A Data Processing Agreement can be requested at management@coreviaone.online.

The Platform, its software, design and documentation remain our property or that of our licensors. Nothing in these Terms transfers ownership of the Platform to you.

Where you choose to connect a third-party service, that service is governed by its own terms and we are not responsible for its availability, accuracy or security. Integrations described as planned are not available until confirmed in writing.

We aim to keep the Platform available and to carry out planned maintenance outside published support hours where practical. We do not warrant uninterrupted or error-free access. Support is provided by email during the hours published on our support page. Response targets are service objectives, not contractual service levels, unless a separate signed agreement states otherwise.

We may suspend or terminate access where fees remain unpaid after written reminder, where use breaches clause 11, or where required by law. Either party may terminate for material breach that remains unremedied 30 days after written notice.

You can export your records at any time while your subscription is active. After termination we retain Customer Data for 30 days so that you can request an export, after which it is deleted from production systems. Backup copies are removed in the ordinary backup rotation. Records we must keep for legal, tax or accounting purposes are retained for the period required by law.

Each party will keep the other's non-public information confidential and use it only for the purposes of this agreement, except where disclosure is required by law.

The Platform is provided on an "as is" basis to the extent permitted by law. We do not warrant that it will meet every requirement of your business or that outputs will satisfy any particular regulatory expectation. You are responsible for reviewing the documents and records it produces.

Neither party excludes liability where it cannot lawfully do so. Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business or loss of anticipated savings. Our total aggregate liability arising out of or in connection with this agreement is limited to the subscription fees you paid in the twelve months before the event giving rise to the claim.

You will indemnify us against third-party claims arising from Customer Data that you had no right to upload or process, or from use of the Platform in breach of clause 11.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including infrastructure or telecommunications failure, government action or natural events.

Notices to us should be sent to management@coreviaone.online. Notices to you are sent to the email address registered on your account.

We may update these Terms to reflect changes to the service or to legal requirements. Material changes will be notified by email or in-product at least 30 days before they take effect. Continued use after that date constitutes acceptance.

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah. The parties will first attempt to resolve any dispute in good faith by discussion between senior representatives. Failing resolution within 30 days, the dispute is subject to the exclusive jurisdiction of the competent courts of the Emirate of Sharjah.

Clicked IN FZE LLC, Business Center, Publishing City Free Zone, Sharjah, United Arab Emirates. Email: management@coreviaone.online. Telephone: +971 52 483 2257.